Terms and Conditions

Terms and Conditions

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Welcome to the official website of LowLightKing Productions and its brands, including but not limited to LowLightKing Productions, FullFrameGear Rentals, Edit & Grade Studio, and Camera to Cloud. Please read these Terms and Conditions (“Terms”) carefully. By accessing or using our website and services, you agree to comply with and be bound by these Terms.

  1. Scope of Services

Our group provides, but is not limited to, the following services:
• Film and video production (commercials, corporate films, documentaries, ads)
• Equipment rental for video and film production
• Video editing, remote editing, and color grading (including remote workflows)
• Camera-to-cloud streaming, live streaming, and cloud-based production collaboration

Service details, deliverables, and timelines are specified in individual project agreements, quotations, or service orders.

  1. User Eligibility

You must be at least 18 years old and able to enter into legally binding agreements to use our services. By using our website or services, you confirm your eligibility.

  1. Booking, Payments, and Pricing
    • All bookings require written confirmation and (where specified) an advance payment.
    • Pricing and payment schedules are provided in project contracts or invoices.
    • Late payments are subject to a 2% monthly interest charge or the maximum permitted by law.
    • In case of cancellation by the client, a cancellation fee may be applicable, as detailed in the service agreement.
    • Taxes, duties, and statutory fees are charged as applicable under Indian law.
  1. Equipment Rental Terms
    • Equipment remains the property of [Your Company Name] or its subsidiaries.
    • The client is responsible for safe usage, insurance, loss, theft, or damage during the rental period.
    • Equipment must be returned in original condition. Late returns or damages will incur additional fees.
  1. Intellectual Property
    • All original content produced (video, audio, scripts, designs) remains our intellectual property until full payment is received and rights are transferred by written agreement.
    • Use of deliverables is restricted to purposes outlined in the project contract. Unauthorised resale, duplication, or modification is prohibited.
  1. Confidentiality and Data Protection
    • Both parties agree to protect confidential and proprietary information exchanged during the course of any project.
    • We comply with all applicable data protection regulations, including GDPR for clients from the EU.
    • Personal data is only collected and processed as necessary for service delivery and business operations.
  1. Revisions and Approvals
    • Each project includes a limited number of revisions, as defined in the project agreement.
    • Additional revisions or changes beyond the agreed scope may be billed separately.
  1. Cancellations and Refunds
    • Cancellations must be made in writing.
    • Refunds, if applicable, are processed per the cancellation policy in your service agreement.
    • No refunds are provided for work already completed, services delivered, or non-refundable equipment bookings.
  1. Limitation of Liability
    • We are not liable for indirect, incidental, or consequential damages, including but not limited to business interruption, loss of data, or lost profits.
    • Our total liability for any service is limited to the total amount paid by the client for that service.
  1. Force Majeure

We are not responsible for delays or failures in service delivery due to circumstances beyond our control (e.g., natural disasters, government actions, network outages, strikes).

  1. Third-Party Services

Some of our services may rely on third-party tools (e.g., Frame.io, Sony Ci, Teradek, Vimeo, Google Drive). We are not responsible for service interruptions or breaches caused by these platforms.

  1. Jurisdiction and Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [City], Kerala, India.

  1. Amendments

We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting on the website. Continued use of services constitutes acceptance of revised Terms.

  1. Contact

For questions, clarifications, or legal notices, contact:
LowLightKing Productions Pvt Ltd
43/2153 E1, Jewel Homes, Whitefield
SRM Road, Lissie Junction
Ernakulam, Kerala, India – 682018
[email protected]
CIN: U92490KL2022PTC074053
GSTIN: 32AAECL9221H1ZP

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.