Terms and conditions

Effective date: 18 September 2026
First published: 23 February 2023
Contact: productions@lowlightking.com

These Terms & Conditions (“Terms”) govern all services provided by LowLightKing Productions Pvt Ltd (“LowLightKing”, “we”, “us”) to any client (“Client”, “you”) including corporate video production, photography, live production, post-production, animation, VFX, colour grading, sound, consulting, and related services (“Services”). By signing a proposal/quotation, issuing a purchase order, paying an invoice, or otherwise instructing us to commence work, you accept these Terms.

If there is a conflict between (a) a signed Master Services Agreement (“MSA”) or Statement of Work (“SOW”), (b) a proposal/quotation, and (c) these Terms, the order of priority is: MSA/SOW → Proposal/Quotation → these Terms.

1) Definitions

• “Deliverables”: the final exports expressly listed in the SOW (e.g. 1 × 90s master, 3 cutdowns, subtitles).
• “Project”: the Services and Deliverables agreed for a specific job.
• “Shoot Day”: any day where crew, equipment, or locations are booked or held.
• “Working Files”: project files, timelines, source files, presets, LUTs, VFX projects, audio sessions, and similar editable assets.
• “Raw Footage”: unedited camera originals, audio originals, logs, proxies.
• “Client Materials”: anything supplied by Client — logos, brand assets, scripts, music, stock, footage, product claims, approvals, instructions.
• “Change Order”: any change in scope, schedule, deliverables, creative direction, or approvals that affects cost or time.
• “Platform”: any third-party service used for review, delivery, payments, messaging, or storage.
• “LowLightKing Marks”: “LowLightKing”, “LowLightKing Productions”, and all associated logos, wordmarks, taglines, and brand assets.

2) Scope of Services and change control

2.1 Scope only as written. LowLightKing performs only what is explicitly stated in the SOW/proposal.

2.2 Change Orders are billable. Any change requested by Client — including additional deliverables, versions, formats, aspect ratios, languages, edits, new shots, new messaging, new markets, or new platforms — is out of scope unless agreed in writing and may require a Change Order at LowLightKing’s then-current rates and schedule availability.

2.3 Client delays are Client cost. Delays caused by Client (approvals, access, assets, consolidated feedback, decision-making, location readiness, talent availability) may result in standby charges, rescheduling, and third-party cancellation/rebooking fees payable by Client.

3) Quotes, bookings, deposits, and start conditions

3.1 Booking confirmation. A Project is considered booked when LowLightKing receives any one of: signed acceptance, PO, written/email approval, deposit, or instruction to begin.

3.2 Deposit. Unless otherwise stated, a non-refundable deposit (typically 50%) is required to lock crew, equipment, and dates.

3.3 Holds. Date holds are not bookings. LowLightKing may release held dates if not confirmed by deposit and written acceptance by a stated deadline.

3.4 Client credit checks. LowLightKing may require advance payment or additional deposit based on credit risk or past payment behaviour.

4) Fees, invoicing, taxes, and payment enforcement

4.1 Fees. Fees are as per SOW plus Change Orders, pass-through costs, reimbursables, and any additional time incurred due to Client actions.

4.2 Taxes/withholding. Fees are exclusive of applicable taxes (GST/VAT/withholding). Client is responsible for all taxes, duties, bank charges, wire fees, and currency conversion fees. If Client withholds amounts, Client must provide lawful certificates and may be required to gross up so LowLightKing receives the agreed net amount, to the maximum extent permitted by law.

4.3 Payment terms. Unless stated: deposit due immediately; remaining balance due prior to final delivery or within 7 days of invoice, whichever is earlier.

4.4 Late payment. Overdue amounts accrue interest at the maximum lawful rate, or 1.5% per month where permitted, plus collection costs, legal fees, and administrative time.

4.5 Suspension for non-payment. LowLightKing may pause work, revoke review/delivery links, and withhold Deliverables until all invoices are fully paid.

4.6 No set-off. Client may not set off or deduct any amounts except where mandatory by law and properly documented.

4.7 Chargebacks prohibited. Client agrees not to initiate chargebacks for contracted holds, approved work, or delivered services. Disputes must follow Section 27. Client remains liable for chargeback costs and platform fees.

4.8 Collections and recovery. Client agrees to pay all reasonable costs of recovery including legal fees, collection agency fees, and court/arbitration costs.

4.9 TDS / income tax withholding. Where applicable under Indian law, Client acknowledges that payments may be subject to tax deduction at source (TDS) under Sections 194C or 194J of the Income Tax Act, 1961. Client must: (a) deduct TDS at the statutory rate and deposit with the relevant tax authorities; (b) provide LowLightKing with Form 16A within 15 days of the quarter end; and (c) not deduct TDS above the statutory rate without legal basis. Failure to provide Form 16A entitles LowLightKing to recover the equivalent amount from Client. All fees are exclusive of TDS.

4.10 Foreign payments / FEMA. Payments from outside India are subject to the Foreign Exchange Management Act, 1999 (FEMA) and RBI regulations. Client must remit via approved banking channels with appropriate FIRC / e-FIRC documentation. LowLightKing will provide required documentation for inward remittance compliance.

5) Expenses, travel, permits, and third-party costs

5.1 Pass-through costs. Locations, permits, talent, VO, music, stock, rentals, studios, travel, accommodation, catering, props, set build, security, insurance riders, translators, and couriers are billable unless included.

5.2 Estimates vs actuals. Third-party costs are estimates only unless expressly fixed; Client pays actuals.

5.3 Travel time. Travel time may be billable as stated in the SOW or rate card.

5.4 Permits and permissions. Unless assigned to LowLightKing in writing, Client is responsible for permits and permissions. If LowLightKing obtains them, it is billable and contingent on authority timelines and approvals.

6) Scheduling, rescheduling, cancellation, and kill fees

6.1 Rescheduling. If Client reschedules after booking, Client pays all rebooking fees, vendor cancellation charges, crew hold fees, and any increases in cost due to the reschedule.

6.2 Cancellation (Client). Unless otherwise stated: cancelling 7+ days before the shoot costs actual costs incurred plus 25% of the Project fee; 3–6 days costs actual costs plus 50%; 0–2 days costs actual costs plus 100%. Deposits are non-refundable in every case.

6.3 Weather/force majeure. Client pays incurred costs. A reshoot is a Change Order unless included.

6.4 Client no-show. If Client or Client stakeholders fail to attend or enable filming or approvals, the day is billable as if performed, plus third-party costs.

6.5 Published in one place. The deposit, cancellation and refund position in this Section and in Section 26 is also published, in plain terms and with the same figures, at refunds and cancellation. Where that page and this Section differ, this Section governs.

7) Client responsibilities

Client must provide a single authorised decision-maker with approval authority; an accurate brief, brand rules, and substantiation for all claims; access to locations, subjects and products and required internal approvals; releases and permissions unless assigned to LowLightKing in writing; and consolidated feedback in the agreed format and timeframe. Failure triggers delays, rescheduling, and additional charges.

8) Creative process, revisions, approvals, and acceptance

8.1 Creative is subjective. LowLightKing delivers to the agreed scope and brief. Client acknowledges subjective dissatisfaction is not a defect.

8.2 Revision limits. Revisions are limited to what the SOW states. Additional rounds are billable.

8.3 One revision round = one consolidated list. A round is a single consolidated written list delivered at one time. Feedback spread across channels or days counts as additional rounds.

8.4 Stage approvals lock scope. Approvals lock that stage. Any change that reopens prior stages requires a Change Order.

8.5 Deemed acceptance. Deliverables are accepted if Client does not raise written, specific defects within 3 business days of delivery of that stage.

8.6 Approval = legal clearance. Client approvals confirm Client has reviewed and cleared all rights, claims, compliance, trademarks, consents, and regulatory issues. After approval, legal/compliance risk is Client’s responsibility unless caused solely by LowLightKing’s original work excluding Client Materials.

9) Deliverables, formats, and archival

9.1 Delivery method. Deliverables are delivered via link/drive/platform. Client must download and back up.

9.2 Final deliverables only. Unless explicitly included, LowLightKing does not provide Raw Footage or Working Files.

9.3 Technical specs must be defined. Deliverables include only the codecs, resolutions, frame rates, aspect ratios, audio specs, subtitle formats, and platform variants listed in the SOW. Any new version not specified is a Change Order.

9.4 Archive retention. Two windows run from final delivery, and both end without liability or notice. Deliverables and masters are retained for 90 days, so that Client who has lost its copy can be re-supplied within that period; Deliverables are delivered to Client under clause 9.1, and the retained copy is a courtesy rather than Client's archive. Raw Footage and Working Files are retained for 6 months, because they and not the Deliverables are what a re-cut requires. Either is deleted sooner if Client asks. After 6 months LowLightKing holds nothing from the Project, and a further version means re-shooting it. Extended archival is available under clause 9.5 and must be agreed before the relevant window expires. The full schedule, including every other category of data, is published at data storage and retention and governs; where a signed SOW states a different period for a Project, the SOW governs for that Project.

9.5 Archival, deletion certificates, retrieval fees. Extended archival, deletion certificates, structured deletion workflows, retrieval after archive windows, re-exports, reconforms, and reuploads are billable and not guaranteed after deletion.

9.6 No obligation to maintain platforms. LowLightKing is not responsible for third-party platform retention limits or link expiration.

10) Intellectual property, ownership, and licensing

10.1 No rights transfer until paid. All rights in Deliverables, Raw Footage, Working Files, and media remain with LowLightKing until full cleared payment.

10.2 Client licence, standard. Upon full payment, Client receives a non-exclusive, non-transferable licence to use final Deliverables for purposes, media, territories and term stated in the SOW. If not stated: worldwide, perpetual, for corporate marketing and internal use.

10.2B Affiliates. The licence in 10.2 extends to Client's parent company and to entities under common control with Client, for the same purposes and on the same terms, at no further fee. Client remains responsible for their compliance with these Terms. It does not extend to a customer of Client, to a company Client later acquires or is acquired by unless the SOW says so, or to sub-licensing to anyone else.

10.2A Copyright assignment — statutory compliance (Copyright Act 1957, Section 19). Where any transfer of rights in Deliverables constitutes a copyright assignment under the Copyright Act, 1957, the following apply to satisfy Section 19 and protect both parties:

• Written instrument (Section 19(1)): the signed SOW/proposal, together with these Terms, constitutes the written instrument of assignment required under Section 19(1). Where no physically signed SOW exists, Client’s written acceptance (email, purchase order, or electronic payment instruction) of a proposal referencing these Terms constitutes the written instrument, consistent with Section 10A of the Information Technology Act, 2000.
• Royalty and consideration (Section 19(3) and 19(8)): the total project fee paid by Client under the relevant SOW constitutes the full, complete, and agreed royalty and consideration for the copyright assignment. No further, recurring, or additional royalties are payable by either party unless expressly agreed in writing in a separate SOW.
• Territory (Section 19(6)): the assignment extends worldwide, unless the SOW expressly limits it to a specific territory. If territory is not specified in the assignment instrument, Section 19(6) would otherwise deem it India-only — this clause expressly overrides that default where a worldwide scope is commercially intended.
• Duration (Section 19(5)): the assignment is for the full remaining term of copyright in the Deliverables, unless the SOW expressly limits it to a shorter period. If the period is not specified, Section 19(5) would otherwise deem it five years — this clause expressly overrides that default.
• Non-exercise (Section 19(7)): delivery of Deliverables to Client in accordance with the SOW constitutes LowLightKing’s exercise of the assigned rights. The one-year non-exercise lapse provision under Section 19(7) does not apply where Deliverables have been duly delivered.
• Scope of assignment: only the final Deliverables explicitly listed in the SOW are assigned. Raw Footage, Working Files, templates, LUTs, presets, BTS materials, and other excluded assets are not assigned and remain exclusively with LowLightKing, per Section 10.3.

10.3 Excluded by default. Client does not receive Raw Footage, Working Files, templates, LUTs, presets, workflows, BTS, or editable masters unless explicitly sold or licensed.

10.4 Third-party licences. Stock, music, fonts, plugins, templates and AI assets may carry separate licence terms. Client is responsible for compliance unless LowLightKing supplies and expressly licenses within scope.

10.5 Moral rights — Copyright Act 1957, Section 57. LowLightKing and Client acknowledge that contributors to Deliverables retain moral rights under Section 57 of the Copyright Act, 1957 — specifically the right of paternity (attribution) and the right of integrity. These rights survive copyright assignment and cannot be contractually waived under Indian law. All contributors engaged by LowLightKing agree, as a condition of their engagement, to exercise their moral rights reasonably and in good faith, consistent with the agreed brief and approved creative direction, LowLightKing’s production methodology and quality controls, and Client’s lawful instructions within the agreed SOW. Edits, colour grades, re-cuts, multi-format adaptations, and modifications made within the agreed scope and approved creative direction do not constitute a distortion, mutilation, or modification prejudicial to any contributor’s reputation within the meaning of Section 57.

Attribution. LowLightKing retains the right to credit its work in portfolio, awards submissions, and showreel per Section 10.6. Client may reference LowLightKing as production vendor in factual credits per Section 25.3. Where a contributor’s credit is expressly agreed in the SOW, LowLightKing will use reasonable efforts to maintain that credit in final Deliverables.

10.6 Portfolio rights, unless no-publicity. Unless “no-publicity” is agreed in writing, LowLightKing may use non-confidential extracts and stills for portfolio, awards, showreels, and marketing after public release or delivery, whichever is earlier.

10.7 IP breach = injunctive relief. Any unauthorised use, copying, redistribution, leak, or publication of Raw Footage, Working Files, confidential materials, or LowLightKing IP permits LowLightKing to seek immediate injunctive relief, takedowns, and recovery of legal fees.

11) Releases, consents, and filming permissions

11.1 Client warranties. Unless assigned to LowLightKing in writing, Client warrants it has obtained all permissions and releases for people, property, trademarks, and copyrighted materials at Client-controlled locations and within Client Materials.

11.2 If LowLightKing obtains releases. Refusals, restrictions, or unavailability may limit capture or use; replacements and reshoots are billable unless included.

11.3 Minors. Guardian consent is mandatory, and so are the permissions, supervision, working-hour limits and earnings-deposit requirements that Indian law imposes where a child takes part in an audio-visual production. Those are conditions of filming, not preferences: LowLightKing will not film a child until they are in place, and a schedule that assumes otherwise will be reworked at Client’s cost. If Client introduces minors without compliant releases and permissions, Client bears all liability.

11.4 Location rules supremacy. If a location, studio, or security authority imposes restrictions, LowLightKing may adjust its production approach without liability. Resulting scope changes may be billable.

11.5 Personality and publicity rights. A person’s name, image, likeness and voice are protected in their own right, separately from copyright and from data protection law. A release must therefore state the media, the territory and the term for which a contributor’s likeness and voice may be used, and must say expressly whether they may be used to generate, alter or train synthetic output. Where no such statement exists, no synthetic use is permitted. Client warrants it will not put a contributor’s likeness to a use outside the release obtained for that contributor.

12) Confidentiality, NDAs, and security

12.1 Confidential information. LowLightKing will use reasonable care to protect Client confidential information. Client must clearly identify confidential items.

12.2 No NDA by default. NDAs are binding only if signed.

12.3 Security limitations. No system is 100% secure. LowLightKing is not liable for third-party platform breaches beyond reasonable control.

12.4 Confidentiality of commercial terms. Client must not publicly disclose pricing, proposals, or commercial terms.

12.5 Non-disparagement. Client must not publish false, misleading, or malicious statements intended to harm LowLightKing. Breach may trigger injunctive relief and damages.

12.6 Crew and subcontractors. LowLightKing engages freelance crew, contractors and production partners to deliver a Project. Each signs a written confidentiality obligation before being given access to Client material, and those obligations survive the engagement. LowLightKing remains responsible to Client for their work as if it were its own. Where they handle personal data they are subprocessors, and the data processing agreement governs.

12.7 Non-solicitation of crew. For the term of the engagement and twelve months after it, Client will not directly engage or employ a member of LowLightKing's crew or a contractor introduced to Client through a Project, for work of the kind LowLightKing provides, without LowLightKing's written agreement. This does not restrict anyone's own freedom to work: it restricts Client from routing around LowLightKing to the people it booked, trained and stands behind. It does not apply to a person who responds to a public advertisement Client did not direct at them.

13) Data protection and privacy

13.1 Operational necessity. LowLightKing may process personal data — faces, voices, contact details — needed to deliver the Project.

13.2 Client as controller, common case. Client warrants a lawful basis to share personal data and instruct processing.

13.3 Data Processing Agreement. LowLightKing’s standing processor terms are published at the data processing agreement and apply automatically wherever LowLightKing processes personal data on Client’s instruction. They cover the Digital Personal Data Protection Act 2023 and the Rules made under it, Article 28 of the GDPR and the UK GDPR with the 2021 Standard Contractual Clauses annexed, the UK International Data Transfer Addendum, the service-provider requirements of the California Consumer Privacy Act and its equivalents in the other US state privacy laws, and the rule that Client material never trains a model. A countersigned copy is issued on request, and a DPA signed between the parties governs over the published version.

13.4 Access controls. LowLightKing may log access, downloads, and sharing for security and audit purposes. The controls in force are published at security and disclosure.

13.5 Retention. Personal data is retained on the schedule published at data storage and retention.

See also the privacy notice.

14) Legal compliance, restricted content, and claims

14.1 Client warranties. Client warrants scripts, claims, materials, and instructions are accurate, substantiated, lawful, non-infringing, non-defamatory, and compliant with advertising, consumer, privacy, sanctions/export-control, and anti-bribery laws.

14.2 No legal clearance by default. LowLightKing does not provide legal advice or regulatory/broadcast clearance unless expressly contracted.

14.3 Right to refuse. LowLightKing may refuse or stop work that is unlawful, unsafe, discriminatory, or presents unacceptable legal or reputational risk.

14.4 Sanctions and export control. Each party warrants that it is not, and is not owned or controlled by, a person subject to trade or economic sanctions administered by India, the United Nations, the European Union, the United Kingdom or the United States, and that it will not use or distribute Deliverables in a manner, or in a territory, that those regimes prohibit. LowLightKing may suspend or terminate without liability where performance would breach any of them. Client tells LowLightKing before the engagement begins if Deliverables are intended for a sanctioned territory or a restricted end use.

14.5 Anti-bribery. Each party will comply with the Prevention of Corruption Act 1988 and, where they apply to that party, the UK Bribery Act 2010 and the US Foreign Corrupt Practices Act. Neither party will offer, give, request or accept anything of value to improperly influence a decision connected with the engagement, and neither makes a facilitation payment on the other's behalf. This clause is stated because Client's own supplier terms will require it, and it is easier to have it here than to negotiate it on every SOW.

14A) Client content, script, and distribution compliance

14A.1 Production-only service provider. LowLightKing is engaged solely to provide production, post-production, scripting, storyboarding, and related creative-technical services. LowLightKing does not act as publisher, broadcaster, advertiser, data controller for end recipients, or distributor of Client content, and produces content on Client’s instruction and under Client’s approval.

14A.2 Client is solely responsible for compliance. Client bears exclusive responsibility for ensuring that all content produced under these Terms — scripts, storyboards, pitch decks, video deliverables, animation, audio, and all other assets — complies with all applicable laws governing its creation, storage, distribution and use, including without limitation:

• The Information Technology Act, 2000, including the Intermediary Guidelines and Digital Media Ethics Code Rules, 2021. LowLightKing’s position as a service provider is protected under Section 79 of the IT Act, 2000 to the extent applicable, and LowLightKing relies on the accuracy and lawfulness of Client-supplied briefs, instructions, materials, and approvals.
• The Consumer Protection Act, 2019, the Advertising Standards Council of India (ASCI) Code, and all applicable rules on misleading, false, or unsubstantiated advertising claims. Client warrants that all product claims, performance claims, testimonials, comparisons, and representations in scripts and deliverables are accurate, substantiated, and compliant.
• The Digital Personal Data Protection Act, 2023 and any applicable Rules, including the requirement to obtain valid consent from data principals whose personal data — including faces, voices, and contact details — appears in or is collected through distributed content.
• The General Data Protection Regulation (EU) 2016/679, the UK GDPR, and equivalent data protection laws in any jurisdiction where Client distributes the content, to the extent those laws apply to Client’s processing operations.
• Any sector-specific regulatory requirements applicable to Client’s industry — including SEBI regulations, IRDAI guidelines, healthcare advertising standards, or other regulated-industry requirements — where content relates to financial products, insurance, healthcare, or other regulated sectors.
• Anti-spam, unsolicited communications, and electronic marketing laws in any jurisdiction where Client uses deliverables in outreach, email, or paid media campaigns, including the Telecom Commercial Communications Customer Preference Regulations (TCCCPR) and equivalent rules.
• Regulation (EU) 2024/1689, the Artificial Intelligence Act, where Client distributes a Deliverable containing synthetic content into the European Union. Article 50 attaches to Client as the deployer of that publication regardless of where Client is established, and Section 18B sets out which duty falls on which party.
• Laws protecting name, image, likeness and voice against synthetic reproduction, in each jurisdiction where Client distributes — Tennessee's ELVIS Act, California's AB 1836 and AB 2602 and Denmark's copyright amendment among them. Section 18G and clause 11.5 govern between the parties.

14A.3 Scripts, storyboards, and pitch decks. Where LowLightKing prepares scripts, storyboards, or pitch decks on Client’s behalf, they are prepared based on Client’s brief, instructions, and factual inputs. Client is responsible for reviewing all such documents for accuracy, compliance, and lawfulness before approving production to proceed. Approval constitutes Client’s confirmation that the content is accurate, substantiated, lawful, and compliant with all applicable laws and regulations.

14A.4 No legal clearance by LowLightKing. LowLightKing does not provide legal advice, regulatory clearance, advertising pre-clearance, compliance certification, or broadcast clearance for any content it produces. Clients requiring legal review of content prior to distribution must engage independent legal counsel at their own cost.

14A.5 Client indemnity for content compliance. Client shall indemnify and hold harmless LowLightKing, its directors, employees, contractors, and agents from and against all claims, losses, penalties, regulatory actions, fines, damages, costs, and legal fees arising from Client’s failure to comply with applicable laws governing the use and distribution of content produced under these Terms, including claims arising from misleading advertising, data protection breaches, regulatory violations, defamation, IP infringement in Client Materials, and any statutory compliance failures arising from the use of deliverables.

15) Overtime, wait-time, hold-time matrix

15.1 Shoot overtime. Time beyond scheduled shoot hours is billable per crew member and equipment package at rates in the SOW or standard rate card.

15.2 Client-caused waiting. Delays from Client approvals, talent readiness, location access, or stakeholder availability are billable from call time.

15.3 Post-production overages. Additional edit sessions and overage hours beyond scope are billable.

16) Equipment, locations, and damage

16.1 Client-caused damage. Client is responsible for full repair/replacement cost, downtime, and third-party claims caused by Client personnel or invitees.

16.2 Risky environments. LowLightKing may require additional safety measures or insurance, or refuse performance.

16.3 Unauthorised recording. LowLightKing may prohibit unauthorised BTS recording and may remove violators from set.

17) Insurance and high-risk activities

17.1 Client insurance obligations. Unless stated, Client is responsible for public liability insurance at locations and any required event coverage.

17.2 Special risk coverage. Client must obtain and maintain insurance for stunts, vehicles, drones, water filming, pyrotechnics, hazardous sites, and any high-risk activities, and provide proof upon request.

17.3 Refusal right. LowLightKing may refuse performance if adequate insurance or safety measures are not in place.

17.4 Drone / aerial filming. Aerial filming using Unmanned Aircraft Systems is subject to the Drone Rules, 2021 (DGCA), including registration of the aircraft, a Remote Pilot Certificate held by the person flying it, third-party insurance, DigitalSky authorisations and the airspace zone the location falls in. A yellow-zone location requires air-traffic clearance and a red-zone location is not flown. The party responsible for approvals and authorisations is specified in the SOW. Where assigned to LowLightKing, approvals are billable and subject to DGCA timelines, and LowLightKing is not liable for delays, cancellations, or scope changes arising from them.

17.5 What LowLightKing carries. LowLightKing carries the insurance stated in the SOW for a given Project and no more. Where the SOW is silent, Client should not assume that equipment cover, public liability cover or professional indemnity cover is in place, and should say in writing at quotation stage if a Project requires a specific cover or a certificate. Cover obtained for a Project is a pass-through cost under Section 5.

18) AI and synthetic media

This Section applies where Deliverables contain AI voices, AI faces, synthetic actors, deepfake-style alterations, AI-generated scripts or AI-generated assets, whether because Client asked for them or because LowLightKing proposed them and Client approved.

18A. India — who declares what. The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Amendment Rules, 2026, in force since 20 February 2026, define synthetically generated information and require it to be labelled, to carry permanent metadata or a provenance identifier, and to be declared. Those duties fall on intermediaries and on the platforms that host the content, and they reach a platform through the declaration the uploader makes. In practice that uploader is Client. Client must not modify, suppress or remove a label, metadata or identifier, and must not upload material with one removed.

18B. The European Union — who carries the duty, and when it is LowLightKing. Article 50 of Regulation (EU) 2024/1689, the Artificial Intelligence Act, has applied since 2 August 2026, and it does not stop at the Union's border: by Article 2(1)(c) it reaches a provider or deployer established outside the Union where the output produced by the AI system is used inside it. A Deliverable made in India for distribution to buyers in the EU is therefore capable of bringing both parties into scope, and Client's distribution decisions are what determine whether it does.

• Marking. Article 50(2) requires output of a generative AI system to be marked in a machine-readable format and detectable as artificially generated or manipulated. That duty sits on the provider of the system — ordinarily the vendor of the tool, not LowLightKing — but LowLightKing will not strip a mark a tool has applied, and will apply provenance metadata of its own under 18E.
• Disclosure of a deep fake. Article 50(4) requires the deployer of an AI system that generates or manipulates image, audio or video content constituting a deep fake to disclose that the content has been artificially generated or manipulated. Where LowLightKing operates the tool that makes such content, LowLightKing is the deployer of it. Where Client publishes the result, Client is the deployer of the publication. Each party makes the disclosure that attaches to what it does, and neither relies on the other to make it.
• Transitional position. Generative systems placed on the Union market before 2 August 2026 have until 2 December 2026 to meet the machine-readable marking requirement. LowLightKing does not treat that period as a reason to omit a disclosure that is already due.
• AI literacy. Article 4 requires those operating AI systems to have sufficient understanding of them. The AI and synthetic media policy states what the people running these tools are trained on.

18C. What LowLightKing does on a project. Where Deliverables contain synthetically generated audio, video or audio-visual content — an AI voice, a synthetic face or presenter, a digitally altered likeness — LowLightKing will tell Client, in writing and at handover, exactly which Deliverables contain it and what was generated, and will embed a label or provenance metadata in the file. That written statement is what Client needs to make a platform declaration, and it is given whether or not Client asks for it.

18D. Ordinary post-production is not synthetic content. Colour work, noise reduction, retouching, rotoscoping, upscaling, subtitling and translation do not make a Deliverable synthetically generated content, whether or not the tool performing them uses machine learning, and neither party treats them as such.

18E. Provenance. Where a label or provenance metadata is applied, LowLightKing follows the content-provenance standard the distribution platform accepts, and states in the handover note which was used. Neither party removes or alters a label or metadata the other has applied, or one already present in material supplied to LowLightKing.

18F. Client material never trains a model. Client Materials, Raw Footage, Working Files, Deliverables and personal data processed for Client are never used to train, fine-tune, evaluate or improve a machine-learning model, whether LowLightKing's own or a third party's. Where a production tool would send Client material to a provider that trains on its inputs, that tool is not used on Client material, or it is configured so that it does not. Clause 13 of the data processing agreement states the same obligation for personal data and is the version a controller can enforce.

18G. Likeness, voice and digital replica. A person's name, image, likeness and voice are protected in their own right, and several jurisdictions protect them specifically against synthetic reproduction — Tennessee's ELVIS Act, California's AB 1836 and AB 2602 and Denmark's copyright amendment among them. Clause 11.5 governs: a release must say expressly whether a likeness or voice may be used to generate, alter or train synthetic output, and where it does not, no such use is permitted. This applies to Client's own supplied material as much as to material LowLightKing captures.

18H. Warranties and refusal. Client warrants it has all rights, consents and lawful basis for the synthetic content it requests, and bears the compliance and disclosure obligations that attach to it as publisher, advertiser or broadcaster. LowLightKing may refuse a request that presents unacceptable legal or reputational risk, and refusing one is not a breach of these Terms.

19) Warranties and disclaimers

19.1 Limited warranty. LowLightKing warrants Services will be performed professionally, consistent with industry standards.

19.2 Disclaimer. To the maximum extent permitted by law, LowLightKing disclaims all implied warranties of fitness, merchantability, uninterrupted availability, and error-free outcomes.

19.3 No guarantee. No guarantee of views, conversions, revenue, PR outcomes, platform performance, or audience response.

20) Exclusive remedy for technical defects

For verified technical defects solely attributable to LowLightKing — a corrupted export, incorrect codec, audio sync issues — Client’s exclusive remedy is re-export or correction within a reasonable time. No refunds or damages beyond the liability cap.

21) Limitation of liability

21.1 Liability cap. Total liability is capped at fees paid to LowLightKing under the specific SOW giving rise to the claim.

21.2 No consequential damages. No liability for indirect, consequential, or punitive damages, loss of profit, business interruption, goodwill, or loss of data.

21.3 Client-controlled factors. No liability for delays due to Client, talent, authorities, weather, platform outages, or third-party licensing failures from Client-supplied assets.

21.4 Time bar. Claims must be brought within 6 months of final delivery or deemed acceptance, unless prohibited by law.

22) Indemnification

22.1 Client indemnity. Client will defend, indemnify, and hold harmless LowLightKing — including owners, employees, contractors, and agents — from claims, losses, liabilities, penalties, damages, costs, and legal fees arising from: Client Materials (IP infringement, defamation, unlawful claims); Client instructions, approvals, and use or distribution; failure to obtain releases or permissions where Client is responsible; unsafe locations or conditions controlled by Client; Client breach of these Terms or applicable law; modifications made by Client or third parties after delivery; and chargebacks, payment disputes, or banking failures caused by Client.

22.2 Indemnity process. LowLightKing will notify Client. Client controls defence and settlement, provided no settlement admits fault by LowLightKing or imposes obligations on LowLightKing without written consent.

22.3 LowLightKing indemnity, limited. LowLightKing indemnifies Client only for third-party claims that Deliverables, excluding Client Materials, infringe IP, limited to the liability cap and subject to prompt notice and defence control.

23) Termination

23.1 Termination for convenience (Client). Client may terminate in writing. Client pays all work performed up to termination plus committed costs and kill fees per Section 6.

23.2 Termination for cause (LowLightKing). LowLightKing may terminate immediately for non-payment, unlawful requests, safety risks, harassment, or material breach.

23.3 Effect of termination. No rights transfer until full payment. Unpaid Deliverables may be withheld.

24) Force majeure

Neither party is liable for delays from events beyond reasonable control — acts of God, war, strikes, pandemics, government actions, power or internet outages. Client remains responsible for incurred costs and rescheduling fees.

25) Trademark and brand protection

25.1 Ownership. LowLightKing Marks are owned exclusively by LowLightKing.

25.2 No implied licence. Client receives no rights in LowLightKing Marks except as expressly granted in writing.

25.3 Limited reference use. Client may reference LowLightKing as production vendor only in factual credits or vendor lists, without implying endorsement.

25.4 Prohibited uses. Client must not register domains, social handles, or business names confusingly similar to LowLightKing; use LowLightKing Marks in paid ads, PR, or announcements without written approval; remove or alter LowLightKing watermarks or metadata prior to full payment; or represent LowLightKing as a partner, agent, or affiliate.

25.5 Injunctive relief. Unauthorised use of LowLightKing Marks or leakage of confidential production materials constitutes irreparable harm, and LowLightKing may seek injunctive relief without proving damages.

26) No refunds once resources are committed

Once production resources are committed — crew booked, equipment reserved, locations held, schedules blocked, vendors engaged — no refunds apply. Cancellations are governed by Section 6, and the position is published in plain terms at refunds and cancellation.

27) Dispute resolution, governing law, and arbitration

27.1 Good-faith negotiation first. Parties will attempt good-faith resolution for 14 days.

27.2 Arbitration, confidential. Unless prohibited by law, all disputes shall be finally resolved by confidential arbitration in Kochi, Kerala, India, by a sole arbitrator mutually appointed. If the parties cannot agree on an arbitrator within 14 days of a written request by either party, the arbitrator shall be appointed by the Kochi International Arbitration Centre (KIAC), or such other institution as the parties may agree in writing. Arbitration is conducted in English under the Arbitration and Conciliation Act, 1996, as amended by the 2019 and 2021 amendments, and the arbitral award is final and binding. The seat and venue of arbitration is Kochi, Kerala, India.

27.3 Courts. Courts at Kochi, Kerala, India have exclusive jurisdiction for interim relief, injunctions, enforcement of arbitral awards, or where arbitration is unenforceable.

27.4 International enforcement. Awards and judgments may be enforced in any competent jurisdiction.

27.5 Injunctive relief preserved. LowLightKing may seek injunctive relief for IP, trademark, or confidentiality breaches in any competent court.

27.6 Governing law. These Terms are governed by the laws of India and the State of Kerala, without regard to conflict-of-law principles, except where mandatory local law requires otherwise.

28) Notices

Notices must be in writing to productions@lowlightking.com and Client’s designated email in the SOW or proposal. Email notice is deemed received when acknowledged or sent without bounce.

29) Miscellaneous

29.1 Entire agreement. These Terms plus the SOW/proposal are the entire agreement for the Project.

29.2 Severability. If any clause is invalid, the rest remains enforceable.

29.3 No waiver. Failure to enforce any right is not a waiver.

29.4 Assignment. Client may not assign without written consent. LowLightKing may assign to affiliates or successors.

29.5 Independent contractors. No partnership, employment, or agency relationship is created.

29.6 Electronic acceptance. Email approvals, click-acceptance, electronic signatures, and payments are binding acceptance. Electronic signatures and records are legally valid under the Information Technology Act, 2000, including Sections 3A, 5 and 10A. The parties confirm these Terms and any acceptance constitute a binding contract under Indian law.

29.7 Changes to these Terms. LowLightKing may revise these Terms. The effective date at the top of this page changes when it does. A revision does not alter a Project already under way: the version in force on the date Client accepted the proposal or paid the deposit governs that Project through to final delivery, and a signed SOW is unaffected by a later revision. For a retainer, a revision takes effect at the start of the next minimum term, and LowLightKing tells Client in writing at least 30 days before it does.

Proposal / invoice acceptance

By approving a proposal, issuing a PO, paying any invoice or deposit, or instructing LowLightKing to commence work, Client agrees to these Terms & Conditions, including arbitration in Kochi, Kerala, India.

Who these terms are with

LowLightKing Productions Pvt Ltd
CIN U92490KL2022PTC074053
GSTIN 32AAECL9221H1ZP
SAC 998386 — video and post-production services
Registered office: 43/2153, E1, Jewel Homes, WhiteField, A-Block, SRM Road, Kaloor, Kochi, Kerala – 682018, India
Telephone +91 99953 70707 · Email productions@lowlightking.com
Contact person for queries and grievances: named in the privacy notice, Section 21

Tax, and what the published rates mean

Rates published on this site are indicative and quoted exclusive of GST. GST is charged at 18% for Indian entities, under SAC 998386. A tax invoice carries the GSTIN, the SAC, the taxable value, the rate and amount of tax, the place of supply and, for a registered recipient, that recipient’s GSTIN.

A supply to a recipient outside India is treated as an export of services and is zero-rated, provided the conditions in section 2(6) of the IGST Act are met — including that the place of supply is outside India and that payment is received in convertible foreign exchange through approved banking channels. Where those conditions are not met, the supply is taxable in India and Client is responsible for the tax. LowLightKing contracts as a principal providing production services, never as an intermediary arranging a supply between other parties.

Nothing on this site is an offer capable of acceptance — commercial terms for a specific Project are set in a signed statement of work, and that document governs where it and this page differ. LowLightKing® is a trade mark of LowLightKing Productions Pvt Ltd.

Contact

Questions about these terms: productions@lowlightking.com.

The other documents

This is one of nine. The index lists them all and says what each one decides.